本课程将为您提供高级知识和技能，使您具备在VMware vSphere® 6 环境中进行故障排除的能力。还会增强您使用命令行界面、VMware vSphere® Web Client、VMware vRealize® Log lnsight™ 和其他工具来分析并解决问题的技能和能力。

     System administrators,System integrators.

    1、VMware Certified Professional 6–Data  Center Virtualization (VCP6-DCV)
    2、VMware vSphere: Fast Track [V6]
    3、VMware vSphere: Optimize and Scale [V6]
    4、Equivalent knowledge and administration experience with ESXi and vCenter Server
    5、Experience in working with a command-line interface is highly recommended.

    1、Use vSphere Web Client, the command-line interface, and logs to diagnose and resolve problems in the vSphere environment
    2、Introduce troubleshooting principles and procedures
    3、Troubleshoot networking issues and recover from these issues
    4、Analyze storage failure scenarios and resolve the issues 
    5、Troubleshoot vSphere cluster failure scenarios and analyze possible causes
    6、Diagnose common VMware vSphere® High Availability issues and provide solutions
    7、Troubleshoot problems related to virtual machine migration (VMware vSphere® vMotion®) and improve resource use (VMware vSphere® Distributed Resource Scheduler™)
    8、Troubleshoot vCenter Server issues
    9、Identify ESXi host issues, analyze failure scenarios, and correct them
    10、Troubleshoot faulty virtual machines, including installation issues, snapshot issues, connection issues, and more

1、Course Introduction
Understand the course objectives
Understand the scope and topics covered by the course
Become familiar with online technical resources
Become familiar with the VMware education system and certification tracks
2、Introduction to Troubleshooting
Identify the effects of a system problem
Define the troubleshooting scope
Use a structured approach
Understand the troubleshooting principles
Follow a logical troubleshooting procedure
Troubleshooting examples
3、Troubleshooting Tools
Use command-line tools to identify and troubleshoot problems
Use VMware vSphere® Management Assistant
Find and interpret important log files
Export relevant log files for technical support
Use vRealize Log Insight for log aggregation and problem analysis
Use vRealize Log Insight for efficient log search
4、Networking
Identify the symptoms of network-related problems
Analyze and resolve standard and distributed switch issues
Analyze virtual machine connectivity issues and restore them
Examine common management network connectivity issues and restore configurations
Identify and prevent potential problems
5、Storage
Troubleshoot storage (iSCSI, NFS, VMware vSphere® VMFS, and VMware Virtual SAN™) connectivity problems
Analyze hardware malfunction and software misconfiguration scenarios
Identify multipathing-related issues, including PDL and APD
Analyze possible causes, recover from the faulty conditions, and restore storage visibility
6、vSphere Clusters
Identify and recover from issues related to vSphere HA
Analyze and troubleshoot various types of vSphere vMotion issues related to virtual machine migrations
Discuss and recover from vSphere DRS problems to achieve proper function and balanced resource use
Examine vSphere cluster failure scenarios and possible solutions
7、vCenter Server and ESXi
Understand the vCenter Server and VMware Platform Services Controller™ architecture in vSphere 6
Identify and resolve authentication issues
Troubleshoot VMware Certificate Authority and certificate store issues
Analyze and fix vCenter Server services issues
Examine ESXi host and vCenter Server failure scenarios and resolve the issues
8、Virtual Machines
Analyze and resolve common virtual machine snapshot issues
Identify possible causes and resolve virtual machine power-on issues
Troubleshoot virtual machine connection state issues
Resolve problems seen during VMware Tools™ installations
Examine failure scenarios and provide solutions